We welcome you to PsychicsDirect.com and thank you for visiting the PsychicsDirect.com website. We understand that our users are our most valuable commercial asset and that the welfare of our users is critical to our success. Accordingly, we have a serious and ongoing interest in the privacy of our users and their personally identifiable information. We provide this notice in order to explain our online information practices and the choices available to you concerning the manner in which we use the information collected at the Website or via the telephone. This notice is intended to explain 1) the information that this Website gathers/tracks about you; 2) what this Website does with the information it gathers/tracks; 3) with whom this Website shares the information it gathers/tracks; and 4) this Website’s opt-out policy.
If you are a resident of the State of California and would like to opt-out from the disclosure of your personal information to any third-party for marketing purposes, please e-mail us at:
Application of this Notice
This notice applies to the information collected by PsychicsDirect.com.
Information Collected by PsychicsDirect.com
We collect personally identifiable information from you when you register with, and/or purchase minutes or packages via the Website or telephone. The types of personally identifiable information we may collect at this Website, or via the telephone, during registration and when you make a purchase, include: 1) name, 2) gender, 3) email address, 4) zodiac sign, 5) date of birth, 6) credit card information, including expiration date and verification code, 7) billing address and zip code, and 8) telephone number.
Collecting personal information from you allows us to provide services and features that are most likely to meet your needs, to customize our services to facilitate and enhance your experience, to bill for services, provide customer service, and to keep you informed of opportunities available on those services, thereby providing you with a smooth and efficient experience while you are using the Website’s psychic entertainment and other services.
If your personally identifiable information changes, or if you no longer desire our services, you may update or delete it any time via email at or via customer service email@example.com, or by calling 1-888-611-4111.
To the extent that additional information is gathered and/or collected by an advisor in order to enhance your experience, that information is not retained by us except that some calls may be monitored, or recorded, for training and customer service purposes. In such events, the information will not be disclosed to unrelated third parties.
Aggregate or group data is data that describes the demographics, usage, or characteristics of PsychicsDirect.com users as a group, without disclosing personally identifiable information. We may create internal reports on user demographics and traffic patterns for our use and for use by our advertisers and partners. To the extent that customer credit card-specific information is collected by PsychicsDirect.com, said information will be kept in confidence and will not be shared with any third parties (other than credit card processor and consumer credit agencies) without the customer's prior informed consent. Notwithstanding the foregoing, we reserve the right to share with third-parties the fact that we have credit card information on file for specific customers, but we will not share more than the last four digits of this credit card information with third-parties without the customer's prior informed consent.
In addition, we may use log files to track anonymous user information including, but not limited to, Internet Protocol (“IP”) addresses, browser type, Internet Service Provider (“ISP”), referring/exit pages, platform type, date/time stamp, and number of clicks. This information is tracked in order to analyze trends, administer the Website, track users’ movements in the aggregate and gather broad demographic information for aggregate use. The information tracked via log files is not linked to personally identifiable information. This aggregate information may be shared with our advertisers and business partners.
Use and Sharing of Your Information
We reserve the right to provide aggregate or group data about our users for lawful purposes. However, except as explicitly stated herein, we do not sell, rent or trade any personally identifiable information to third-parties. We may join together with other businesses, or sell our user information, to bring selected opportunities to our users. We are able to offer our services to you, in part, based upon your willingness to be contacted by our third-party advertisers. By allowing us to make the information that you supply available, you may receive free information on products and services that may be of interest to you. In addition, you agree that registering at the Website constitutes a purchase, an inquiry and/or an application for purposes of the Amended Telemarketing Sales Rule, 16 C.F.R. § 310, et seq. (the “ATSR”). Notwithstanding that your telephone number may be listed on the Federal Trade Commission’s Do-Not-Call List, PsychicsDirect.com retains the right to contact you via telemarketing in accordance with the ATSR.
The personally identifiable information that you submit to PsychicsDirect.com remains your property. However, by submitting that information to us you grant PsychicsDirect.com the right to use that information for any legal purpose including, without limitation: a) effectuating a purchase from PsychicsDirect.com that you make at the Website; b) marketing purposes; c) providing promotional offers to you by means of e-mail advertising, direct mail marketing, mobile telephone, pop-ups, pop-unders and/or online banner advertising; and d) for validation, suppression, content improvement and feedback purposes.
You agree that we may contact you, via email, telephone, sms or other means at any time with updates, newsletter, horoscopes, and/or any other information that we may deem appropriate for you to receive in connection with your continued use of the Website and/or our psychic entertainment services. We also use contact information from your registration data to provide you information about PsychicsDirect.com, its partners, or third party offers and to keep you informed of our other products and services, and/or those of our affiliates, that may be of interest to you. Your contact information is also used to reach you, when necessary, regarding issues concerning purchases made on the Website or via our toll free number. Additionally, we may use personally identifiable information for other purposes, including but not limited to troubleshooting, processing e-commerce transactions, site administration, administration of sweepstakes and contests, extending promotional offers and other communications with you. If you wish to stop receiving future communications from us, please see the Opt-Out section below.
In addition, we may be required to disclose personal information in some instances, such as: 1) when required by law wherein we have a good faith belief that such action is necessary to comply with a judicial proceeding, court order, subpoena and/or request of a law enforcement agency; 2) in the event that PsychicsDirect.com is sold or acquired; 3) in the event that we believe that the Website and/or our services are being, or have been, used in violation of our terms and conditions or to commit unlawful acts; or 4) for suppression purposes in compliance with the provisions of the CAN-SPAM Act of 2003, as amended from time-to-time and the ATSR. Please note that in the above matters we may not provide you with notice prior to disclosure in such instances.
We use other third parties to provide credit card processing services. When you register for PsychicsDirect.com services, we will share your name, address, telephone number and credit card information as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. No further notice will be provided before providing this information with our credit card processing servicers.
When you register with, or make a purchase on, the Website you will have the opportunity to “opt-out” of having your personally identifiable information used for certain purposes. If you no longer wish to receive our newsletter, daily horoscopes and/or marketing communications, you may opt-out of receiving them by clicking on the “Unsubscribe” link located at the bottom of each e-mail and following the subsequent instructions or by sending an email with the subject “Unsubscribe” to Unsubscribe@PsychicsDirect.com.
If you decide you would like to cancel your registration for a PsychicsDirect.com product or service, you may do so by contacting Customer Service via email at firstname.lastname@example.org or via telephone by calling 1-888-611-4111.
Please specify the product or service you wish to discontinue.
Security of Your Information
All collected information is stored in a technically and physically secure environment and meets or exceeds Geo-trust guidelines. Access to collected information is not available to the public and is strictly limited. Our employees are dedicated to ensuring the security and privacy of all PsychicsDirect.com user information. To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, we use appropriate industry standard procedures to safeguard the confidentiality of your personal information, such as firewall, encryption, token authentication, application proxies, monitoring technology, and adaptive analysis of network traffic to track abuse of our network and its data.
In addition, we have security measures in place to protect the loss, misuse and alteration of personal information under our control. We employ Secure Socket Layer Software (“SSL”) to protect certain financial information and associated data, and to secure any transactions. SSL encrypts information, including credit card numbers, as it is transmitted over the Internet.
Please be advised that, although we take every reasonable technological precaution available to protect your data, no data transmission over the Internet can be guaranteed to be 100% secure.
In compliance with applicable federal and state laws, we shall notify you and any applicable regulatory agencies in the event that there has been an information security breach. You will be notified via e-mail in the event of such a breach. Please be advised that notice may be delayed in order to address the needs of law enforcement, determine the scope of network damage, and to engage in remedial measures.
No person under the age of 18 (“minors”) is eligible to register for, use and/or purchase the services and/or products featured on the Website. We do not knowingly collect information from minors. No information should be submitted to, or posted at, this Website by individuals under 18 years of age. We encourage parents and guardians to spend time online with their children and to participate and monitor the interactive activities of their children.
Third Party Links
This Website may contain links to other third-party owned and/or operated websites. We are not responsible for any content, terms and conditions, or the privacy policies of such websites. The entities that advertise and/or place banner ads at the Website, including, but not limited to, third-party advertisers, are independent third-parties and are not affiliated with PsychicsDirect.com. These third parties may have their own privacy and data collection policies and practices. We encourage you to review the policies of these sites.